Howdy, and welcome to me.
Hey, all, I’m Minister Faust, and I’m grateful to Jeff for giving me the chance to talk to all of you. Hopefully I’ll be able to get some interesting responses from all of you, since I’m planning not only to blab, but ideally to ask questions and gain information.
Let’s get started.
I’m curious to know what people’s general experience is, wherever you live, of dealing with staff at Geek Squad? In E-Town I frequently shop at Best Buy, and I’d say that staff in general is polite, friendly and helpful. The Geek Squad dudes are another kettle of silverfish entirely, unfortunately. I recognise that some of them, especially the over-45 group, are probably disappointed to be working where they are, and hell, if you don’t enjoy your job, it’s tough to enjoy life. But what gets me is the degree to which some of these guys seem determined to inflict their lack of joy on customers via condescension and dismissive behaviour.
What I really want to hear from you is that, no, where you are, the Geek Squad staff are nice and friendly and helpful. In fact, over the course of this week, for every rant I might give, I’m hoping you can inspire me and keep up my faith in humanity. So when I throw a negative at you, please swat it back with a positive charge, all right?
Anyway, let me know your experience.





September 8, 2008 at 3:24 pm
I’ve only dealt with Geek Squad once, and while they seemed to be helpful and informative, there was a little blip that caused me concern. I purchased a Sony laptop from them, and the guy who sold it to me from the geek squad was just raving about it. I took it home, and hated it for 2 days. Damn thing just wouldn’t work right. Took it back, got my money back no problem, but the geek squad techie who took it back from me said that Sonys were the worst and most-often returned. So, was the first guy lying? Dunno. But at least there was no hassle in the return, they were very accommodating on that front.
So I went home, ordered a Mac laptop online, and have loved the result ever since.
September 8, 2008 at 3:25 pm
By the way, LOVED Dr Brain.
September 8, 2008 at 4:37 pm
Dear CR,
I’ve been meaning to contact you for some time (months) to thank you for your kind words (I’ve added your comments to my “blurb page” I send out in queries), but I can’t find your email address on your blog. I’d love to carry on a conversation with you and find out more about your work. You can email me at ministerfaust at shaw dot ca so we can hang out mano-a-mano.
Peace,
MF